Offshore IT Services: A Business Necessity
With the mushrooming of millions of offshore service providers all across the globe, the competition has become tough beyond imagination. Service providers are fighting among themselves to attract more and more clients. In this race, development costs are being reduced and so is hiring of experienced highly paid developers. Offshore companies trying to keep up with a steady flow of profit are hiring developers who demand less salary. This results in downfall of the quality of service that these companies provide.
Here are some reasons that lead to the failure of most of the outsourcing projects:
Before outsourcing it is important that you decide on the requirements you want to outsource. Outsourcing the wrong kind of work may lead to the failure of your project. The only way to deal with this problem is by outsourcing small requirements to the new providers. Do not expect any magic overnight. Always review the work as they keep sending it to you. If satisfied with their work, you can go ahead with the extended project scope.
One of the major reasons that most of the outsourced projects fail is because of the management not being able to do their job. Keep them away from any kind of rumors and involve them with the developments going on at your offshore development center. It is very important that you train your management and staff before you go into a deal with any outsourcing company. This will help them to handle all the changes that may come after collaborating with offshore service providers.
It is very important that you maintain documents for every single piece of work with your offshore partner. Create, discuss, review, and finalize documents for every single aspect of your project, starting from project requirement, to development scope, resources involved, project milestones, payment terms, and mutually agreed terms. This will help you to manage your outsource development more smoothly.
You must realize that results don’t come overnight. You will enjoy savings but that will take time and in the same way, it will take a bit of time to get your application scalable and flexible.
It is very important that you keep your employees assured and make them feel secured while outsourcing your IT requirements to offshore companies. Most of the times, employees feel insecure about the financial status of the company when you outsource. It’s your responsibility to keep them believing in you and make them realize it is just one of your business requirements that an offshore company can handle better.
It is very important that you select the right provider for your job. Lower rates do not always promise high quality of service. You must also realize that demographic and political conditions are very important for you to consider before you outsource your project to a certain part of the globe. Check out the financial stability of the company and run a background check on the same. You must also check the references.
You must have a proper plan to go ahead with the outsourcing partnership. You must know what you want and by what time. You must also prepare yourself with all the infrastructure that will help you to maintain a smooth communication with your offshore partner and its developers working on your project. You may also appoint some in-house managers to keep a continuous and steady tab on your offshore partner and the developments on your project.
Before you give access to your offshore development partners to deal with your company details, make sure you have made all your business processes secure. Secure and upgrade your confidential networks and client details. Build up a communication between your teams and management. Get Non Disclosure Agreement signed with your offshore development partner to keep your business information safe.
You need to check on the provider background. There are things that are equally important as their experience. You must check on their work ethics, references, and cultural compatibility. This will help you to work with them in the long run.