Our client is a San Francisco-based B2B company founded in 2015. It specializes in integrating artificial intelligence and live human interaction to provide VR training to learners and organisations for essential skills in the workplace.
The B2B company has enterprise clients from all walks of life that include new employees joining a workforce, frontline workers, members of the armed forces, and others. Its Simulation Specialists communicate with one or more learners to teach them, support them, or benefit them with helpful and comfortable conversations through 3D Avatars. Moreover, it provides its clients the space to talk about anything and everything that they need support with.
Over the years, the company has expanded rapidly and diversified its business operations eventuating in four specialized teams in the US, Russia, and India that are working collaboratively on improving the client’s web platform.
Time Duration of Project
January 2021 - Ongoing
Our Team
We started the work with 4 team members and with time, the team eventually grew to 34 members with the current working strength being 21.
- Team Lead - 1
- Front end Developers - 9
- Back end Developers - 10
- Quality Analysts - 5
- Unity Developers - 4
- Node Developer - 1
Client Requirement
When we were about to take up our pilot project with the client, they already had a development team in Russia that was working on their web platform. They further wanted to diversify their development team so they decided to outsource and their first team in India was set up with Evon Technologies.
In January 2021, we got the ball rolling with our first two projects on an already developed application.
1 - Internationalization (I18N) of its virtual reality web platform so that it supports multiple locales, languages, and data formats using W3C technologies.
2 - Making their web application WCAG compliant at the AA level to make the application accessible to especially disabled people.
The foregoing projects were successfully delivered by the end of April. Impressed with our technical know-how and successful project delivery, the client put forward a long-term model project that involved further functions and feature development for the application.
Results
Teams across international boundaries worked collectively towards developing and advancing the virtual reality web application. The collaborative efforts and approaches led to the virtual reality platform receiving -
- 20 awards including 11 Gold medals in the 2020 Brandon Hall Excellence Awards in Technology.
- Certification for WCAG 2.1 ACCESSIBILITY STANDARDS.
- The web platform which once supported only 1 language, now supports 10 languages.
- The web platform was able to run 5 times more simulation sessions in 2021.
Our Solutions
Over the last few months, our team of software developers in India has added critical features to the virtual reality environment with the least possible bugs.
- Demand-based scheduling
- LTI 1.3 Support
- Email Branding
- Launch of Portal 2.0
- SIM Workforce Management
- BookIt scheduling
- Instant Booking
- Video Recording data retention policy implementation
We have been able to meet all expectations and defined deadlines and managed to reduce pull request review time compared to the Russian team by 20%.
Tools
- Jira was used for issue and project management
- TestRail was used for web-based test case management
- Gitlab was used for source code management
- Gitlab Pipelines was used for CI/CD
- Kibana and DataDag were used for Log Management
- Grafana was used for Service Management
Current status
At this juncture, three independent tracks are running for the client at Evon's Offshore Software Development Centre -
- Our Team continues various feature development, both in the frontend and backend on the portal as well as on the Unity application side.
- Proof of concept for the Analytics part is near completion and they plan to expand the AI team at Evon.
- We have also started working on QA automation for the portal both at the frontend as well as back end.
Final Thoughts
The Client has been providing emotionally intelligent simulations to its learners through computer-generated realistic 3D avatars and environments. Through its web platform, it helps organizations make training programs more efficient, accelerate skill acquisitions and competence, improve self-efficacy and resilience, and delight learners with relevant and highly realistic learning moments.
It makes us feel proud and happy to be able to contribute to taking technology to the next level by helping people reach the highest levels of personal and professional success.