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chatbotContent

A diagram illustrating the versatility of chatbots in various industries

Fastest AI Chatbot App Development Services

Our AI-based chatbot development company reduces customer response time by up to 70% and handles higher interaction volumes effortlessly, improving customer satisfaction, increasing sales, and lowering sales costs.

Our Chatbot is just the right tool for you if…

You are a Small and Medium Enterprise (SMEs)

Looking to enhance customer satisfaction without hiring extensive teams.

You are a Business Enterprise

That requires scalable customer relationship solutions to manage high volumes of interactions across both sales and support functions.

You are a Customer Service and Sales team

That needs better tools to deliver high-quality service, improve response time, and integrate AI automation without losing the human touch.

AI Chatbot App Development Services for Streamlined Workflow

Experience the wide range of features that our leading chatbot development services company offers you for smoother day-to-day business functioning.

  • Maximize your productivity with an AI-enhanced inbox.
  • Create snippets to ease your work.
  • Designate tasks to teammates, and categorize work by urgency.

A help centre for your customers where they can easily find related articles to resolve their concerns.

  • A perfect tool that answers customer-related queries and connects customers to human support agents as required.
  • Acts as a comprehensive knowledge bank, providing adequate support.

Our chatbot continuously supports your team by suggesting relevant responses, based on past conversation history, for flawless customer interactions.

Customers can use the live chat feature to connect with human agents via phone or video call for enhanced customer interaction.

Monitor and manage your team’s day-to-day activities, workload, and task capacity with easy reporting options.

A screenshot of a customer support chat interface

Key Features of Our Chatbots

Chat icon
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24/7 Availability

Provide round-the-clock assistance to your customers.

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Integration

Seamlessly connect with your CRM, ERP, and other business systems.

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Analytics

Gain insights into user interactions to continuously improve the chatbot's performance.

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Multilingual Support

Communicate with users in multiple languages.

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Customizable

Tailor the chatbot to match your brand's voice and style.

Why Our Chatbot is the smartest choice for your Business

Infographic showing key metrics for business improvements. It includes four milestones along an upward trend line

Tech Stack

Javascript icon
Javascript
Python icon
Python
TensorFlow icon
TensorFlow
Pytorch icon
Pytorch
NLTK icon
NLTK
Transformers icon
Transformers
Scikit-learn icon
Scikit-learn
LLaMA2 icon
LLaMA 2
MongoDB icon
MongoDB
MySQL icon
MySQL
DialogFlow icon
DialogFlow
Ms Bot Framework icon
MS Bot Framework
spaCy icon
spaCy
RAG icon
RAG
Keras icon
Keras
Vector Database icon
Vector Database
AWS icon
AWS
Google Cloud icon
Google Cloud Platform
Azure icon
Azure
Vertex AI icon
Vertex AI
LLM icon
Locally hosted LLM
API icon
APIs
webhooks icon
webhooks

Get a Customised Plan for Your Business Now

Tailor your requirements and pick the perfect plan from the table to get started.

Features Basic Standard Premium
AI Chatbots (concurrent) 1 1 1 (extendible to 5 per seat to handle peak loads)
Audio Call Yes Yes Yes
Video Call No No Yes
Supervisor Panel Yes Yes Yes
Price per Support Agent user license 45 USD per month 80 USD per month 125 USD per month
Data Source Integrations Website Content (USD 800 per Website)
  • Website Content
  • Up to 2 GB Internal Data Source
  • Up to 25 API integration
  • Website Content
  • Up to 10 GB Internal Data Source
  • Up to 50 API integration
Hire Remote Support Personnel (8-hour shift) From USD 750 Per Person per shift From USD 750 Per Person per shift/8 hrs From USD 750 Per Person per shift

Basic

Hire Remote Support Personnel (8-hour shift) (From USD 750 Per Person per shift)

Features

  • AI Chatbots (concurrent)
  • Audio Call
  • Supervisor Panel
  • Price per Support Agent user license (45 USD per month)
  • Data Source Integrations Website Content (USD 800 per Website)

Standard

Hire Remote Support Personnel (8-hour shift)(From USD 750 Per Person per shift/8 hrs)

Features

  • AI Chatbots (concurrent)
  • Audio Call
  • Supervisor Panel
  • Price per Support Agent user license (80 USD per month)
  • Data Source Integrations Website Content (Up to 2 GB) Internal Data Source PDF files, Docs, Up to 25 API integrations (USD 3000 One time charge)

Premium

Hire Remote Support Personnel (8-hour shift) (From USD 750 Per Person per shift)

Features

  • AI Chatbots (concurrent) (extendible to 5 per seat to handle peak loads)
  • Audio Call
  • Video Call
  • Supervisor Panel
  • Price per Support Agent user license (125 USD per month)
  • Data Source Integrations Website Content (Up to 10 GB) Internal Data Source (PDF files, Docs), Up to 50 API integrations(Contact Sales for charges)

Views and Ventures

blog on What is an AI Chatbot & 6 Types of Chatbots
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Wednesday, 15 July 2020
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Staff Writer

What is an AI Chatbot & 6 Types of Chatbots

Artificial Intelligence chatbots are applications or interfaces that use natural language processing (NLP) ...

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blog on Top 10 Benefits of AI Chatbots for Businesses and Customers
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Thursday, 13 May 2021
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Staff Writer

Top 10 Benefits of AI Chatbots for Businesses and Customers

Every business wants to understand its customer’s needs so that they can deliver exactly ...

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blog on Chatbot Examples: How 7 Industries Are Putting Chatbots to Work
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Monday, 27 January 2020
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Staff Writer

Chatbot Examples: How 7 Industries Are Putting Chatbots to Work

AI chatbots are applications or interfaces that use NLP and machine learning to generate responses ...

Read more

FAQ

It is a tool that seamlessly integrates AI and human agents to deliver real-time, efficient customer support and sales management thus improving scalability, data fragmentation, and reducing the cost of staffing.

You just need to contact us contact us, and we will proceed from there. We will discuss your business idea/concept with you, prepare a customized plan, and share a free quotation and estimates with you.

Yes, our company supports integration with various payment gateways. You can select the ones that best suit your business and regional preferences.

The number of agents for customer support entirely depends on your requirements. We can provide as many support agents as required by you.

The development timeline depends on the complexity and specific requirements of your chatbot. Typically, it can range from a few weeks to a couple of months.

Yes, our chatbots can be integrated with various existing systems such as CRM, ERP, and other business tools.

Yes, our chatbot development company provides ongoing support and maintenance to ensure your chatbot operates smoothly and remains up-to-date with any necessary improvements.

Yes, our chatbots are designed to support multiple languages, allowing you to communicate with a diverse user base.

productEngineeringContent

Product Engineering Company
Digital Product Engineering Company in India

Digital Product Engineering Company in India

Our services in digital product engineering ensures high-quality outputs through a blend of innovative practices and solid technological frameworks. Our team specialises in web and app development, DevOps, IoT/RTOS, blockchain, game development, and AI, ensuring that your projects are executed with precision.

Our Product Engineering Services

Web Development

Comprehensive Solutions

From simple websites to complex web portals, we develop scalable and secure web solutions tailored to your business needs.

Technological Expertise

Proficiency in the latest web technologies and frameworks ensures modern and responsive designs.

SEO and Performance Optimisation

Our websites are optimised for search engines and performance, ensuring better visibility and faster load times.

App Development

Cross-Platform Solutions

Development of native and cross-platform mobile applications for both iOS and Android.

User-Centric Design

Focus on creating intuitive and engaging user experiences through meticulous UX/UI design.

Robust Functionality

Building apps with advanced features and seamless integration with various APIs and third-party services.

DevOps

Continuous Integration and Deployment

Streamlined CI/CD pipelines for faster and more reliable releases.

Infrastructure as Code

Automated infrastructure management using tools like Terraform and Ansible.

Monitoring and Maintenance

Continuous monitoring and support to ensure optimal performance and quick issue resolution.

IoT/RTOS

IoT Solutions

Development of smart applications and devices using IoT technologies.

RTOS Integration

Real-Time Operating System solutions for responsive and reliable performance in embedded systems.

Advanced Analytics

Implementing AI and machine learning for data-driven insights and automation in IoT systems.

Blockchain

Blockchain Development

Creating secure and transparent blockchain solutions for various applications.

Smart Contracts

Development and deployment of smart contracts to automate processes.

NFT and Wallet Integration

Building NFT marketplaces and integrating crypto wallets for seamless digital asset management.

AR/VR Development

Immersive Experiences

Developing AR/VR applications for platforms like Oculus, Vive, and Apple Vision Pro.

3D Modelling Expertise

Skilled texture artists and LOD techniques for realistic and efficient performance.

Advanced Capabilities

Implementing facial recognition, object detection, and surface detection for interactive applications.

Game Development

Multi-Platform Games

Development of engaging games for various platforms including mobile, PC, and consoles.

Cutting-Edge Graphics

High-quality graphics and animation using engines like Unity and Unreal.

Interactive Experiences

Creating immersive and interactive game experiences with a focus on user engagement.

AI

Artificial Intelligence Solutions

Implementing AI to enhance business processes, from chatbots to complex data analysis.

Machine Learning Models

Developing and fine-tuning machine learning models for predictive analytics and automation.

Generative AI

Using AI to generate creative content and solutions, improving productivity and innovation.

5 Stages of Product Engineering

Our Product Engineering Company’s Core Expertise

Omni-Channel Delivery

Omni-Channel Delivery

Efficient content delivery across a multitude of platforms including desktops, tablets, mobiles, and more.

Data Solutions

Data Solutions

Expertise in managing data through RDBMs, NoSQL, and Graph Databases, ensuring robust data storage solutions.

Scalable Architectures

Scalable Architectures

We design scalable solutions from day one, utilising microservices and cloud technologies (AWS, Azure, Google Cloud).

Security & Compliance

Security & Compliance

Adhering to the highest standards such as OWASP Top 10, PCI, HIPAA, GDPR for data security and compliance.

Consulting Areas for Product Engineering Services

Hybrid Cloud Strategy

Migration of Data and Application, Re-engineering of services and mapping/deploying to the appropriate cloud services.

Resilient Architecture Consulting

Defining tool chains for auto deployment and scaling, designing service mesh for microservices, re-engineering data stores for faster access.

Digital Transformation

Automating business processes and integrating AI to enhance productivity and reduce errors.

Big Data and Analytics

Deploying pipelines to move data to Data Lakes/Data Lake House, streaming data for near real time analytics driving mission critical decisions.

Emerging Technologies

Focussing on Cognitive AI and IOT implementations using Xilinx and open source RTOS to solve complex business problems

Centre of Excellence (COE)

Conducting feasibility studies and driving new ideas through controlled trials and comprehensive testing environments.

Consulting Areas for Product Engineering Services

01Product Development

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Agile and responsive processes, coupled with advanced expertise in modernising software portfolios with the latest technologies for enhanced digital experiences.

02Product Engineering Consulting

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Strategic roadmap creation, technology stack assessments, architecture reviews, and the establishment of customer-specific innovation labs.

03Product Modernisation

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Modernising software portfolios with the latest technologies to enhance digital experiences. Upgrading platforms with advanced UX, architecture, and analytics capabilities.

04Design and Usability

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  • UX Design & Usability Consulting: Tailored design solutions focusing on the intricate dynamics of mobile-first interfaces and user experiences.
  • Rapid Prototyping: Quick development of proofs-of-concept by dedicated UX, graphics, and technical teams.
  • 05Specialised Engineering Services

    plus icon

    Cutting-edge AI and ML technologies for smart, scalable solutions.

    IoT Device Development: Creating connected, intelligent digital devices.

    06Testing and Quality Assurance

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  • Independent Validation & Testing: Utilising our testing methodology to ensure superior software quality.
  • Product Testing: Comprehensive testing services, including functional, integration, performance, and security testing.
  • 07Support and Training

    plus icon

    Product Support & Maintenance: Continuous support and updates to keep software environments optimal.

    Achievements & Accolades

    Achievements & Accolades

    • Multi-geography product support ensuring data security and compliance.
    • Executed Build Operate Transfer projects with high turnovers exceeding USD 300K daily.
    • Delivered large-scale software products with successful team scaling.
    • Expertise in providing CTO-level strategic guidance for elite customers, ensuring robust product support across multiple geographies.
    • Successfully scaled teams and managed large-scale software products with significant daily turnovers and global team deployments.

    Experience

    Developed over 450 web platforms and 200 mobile apps.

    Expertise

    Our team of over 500 professionals, including 438 specialists, champions innovative solutions.

    Success Rate

    Achieving a 75% repeat and referral business rate.

    Growth

    Demonstrated a 24% Compound Annual Growth Rate from FY19 to FY23.

    Capacity

    A spacious delivery centre with a capacity of over 700 professionals.

    FAQ

    Our process spans from idea generation to the final deployment, including rigorous testing and continuous improvement based on client’s feedback.

    Our Product engineering company adheres to international standards like CMMI Level 5 and ISO certifications, complemented by our comprehensive testing methodologies.

    We operate a Center of Excellence where we develop, test and do feasibility studies of new ideas through controlled trials, ensuring that only the most viable and impactful innovations make it to development.

    Our DevOps services streamline development processes with CI/CD pipelines, automated infrastructure management, and continuous monitoring to ensure faster and more reliable releases.

    We develop smart IoT applications and devices, integrating Real-Time Operating Systems for responsive performance and implementing AI for advanced analytics.

    Our Product engineering company’s AI solutions enhance business processes through predictive analytics, automation, and generative AI, improving productivity and innovation.

    We create secure blockchain solutions, develop smart contracts, and build NFT marketplaces with crypto wallet integration.

    We develop games for multiple platforms, including mobile, PC, and consoles, using high-quality graphics and immersive interactive experiences.

    Our product engineering company’s billing rates are significantly lower than the industry norm. Due to our well-established location in a tier-two city in India, we can guarantee the best price under our efficient engagement model.

    Please reach out to us through our contact page, and one of our representatives will get in touch with you promptly to discuss your requirements.

    aiContent

    Core AI Development Services - Making AI Accessible

    Using advanced AI algorithms, our AI development services enhance organisational sustainability and effectiveness. Our intelligent systems improve data management, marketing, sales, business growth and customer support.

    Custom AI Software Development

    We realise and have observed that we are entering a new era of software applications. The end user now wants to spend even less time to import/input data and is looking at immediate results. Each business application has to be rewritten to improve overall user productivity. We are not letting ourselves be limited to AI assistants, Chat bots but also to improve business applications like receipts import, AI OCR, Data Validations, Cyber Security to even simple accounting applications. Contact us to start your new exciting AI project.

    Icons representing idea generation, design, development, and coding in a continuous loop

    Enterprise-Grade AI Services

    Scaling AI within your organisation doesn’t have to be daunting. We build and integrate powerful AI frameworks tailored to the unique needs of your large enterprise, incorporating robust AI architectures and LLMOps frameworks. Security and Role Based access data is at the top of our minds as we build employee productivity apps.

    Illustration displaying graphs, charts, and ideas

    Game Development and NPC

    We specialise in RL and Deep RL which helps us build the most engaging bots for your games. Player engagement is the most important aspect of games today and we ensure that with complex AI bots that keep retraining as the layer base increases. Our game development service uses advanced AI to create dynamic, responsive gaming environments that adapt to player interactions, improving realism and engagement. Our deep understanding of cognition has also allowed us to make strides in augmented and virtual reality game development.

    Mobile screen representating mobile gaming and AI integration

    Data Modernisation

    Trust our AI development company to lay down the perfect data groundwork that supports vibrant AI-driven platforms. Our modernisation services ensure that your data ecosystem is compliant, and primed for the future.

    Data Modernisation services

    Machine Learning Development

    From predictive analytics to automated decision-making, our ML solutions are designed to process and learn from vast amounts of data, boosting the smart capabilities of your applications.

    Robotic arm interacting with a computer, representing automation and AI

    AI Development and Maintenance

    Develop and maintain high-performance AI products that meet market demands and your goals. Our AI development process includes safeguards against AI hallucinations, ensuring our systems perform accurately in all expected scenarios.

    AI development and maintenance services

    Data Annotation Services

    Refine your AI models with our precise data annotation services. We expertly label your data, from complex images to videos, preparing it for robust machine learning applications.

    Data Annotation services by Evon Technologies

    Data Mining Solutions

    Extract valuable insights from your data with our advanced data mining techniques. We identify patterns and trends that inform strategic decisions and improve AI model accuracy.

    Data mining process, extracting information from a database

    Computer Vision and IoT

    Our computer vision services are enriched by IoT integration, facilitating real-time monitoring and analysis across connected devices. This enhances applications such as automated inspections, security systems, and smart city management.

    Real-time data insights from connected devices through IoT

    NLP & Foundation LLMs

    Our NLP and LLM services specialise in analysing and interpreting human language, transforming text and speech data into actionable insights. This enables applications to understand customer inquiries, sentiment, and conversational nuances, leading to smarter automated responses and enhanced user experiences.

    Symbols representing different NLP tasks

    Advanced Chatbot Solutions

    We provide AI development services that equip businesses with a virtual agent capable of analysing and responding to human behaviours, enhancing customer interactions.

    A virtual agent responding to human behavior

    Pose and Activity Recognition

    Ideal for healthcare monitoring, athletic training, security surveillance, and immersive gaming, our system accurately captures and analyses human movements.

    AI-powered health assistant with wearable device

    Generative AI Services

    We specialise in creating AI models that automate content generation and other complex processes, enabling innovative solutions that drive industry leadership.

    AI model automating content generation and complex processes

    Reinforcement Learning

    Our AI development company develops AI systems that improve decision-making processes and continuous learning from trial-and-error experiences.

    Ongoing learning through experimentation and mistakes
    Responsible AI diagram with privacy, transparency, reliability, fairness, and accountability

    Responsible
    AI Development Company

    Industries We Serve

    Request Quote Request Quote

    Finance:

    Robo-trading, asset and portfolio management

    Manufacturing:

    Smart factories with intelligent systems

    Retail:

    ML-driven price optimisation and marketing management

    Customer Service:

    Multilingual NLP for enhanced customer interactions

    Gaming:

    AI agents that adapt and learn from human players

    Security:

    Advanced AI-powered surveillance systems

    Energy:

    AI solutions for smart grids in smart cities

    Logistics and Transport:

    ML applications for real-time decision-making

    Tourism:

    AI-driven chatbots and predictive models for travel planning

    Education:

    Personalised e-learning experiences

    Views and Ventures

    blog on Top 10 Benefits of AI Chatbots for Businesses and Customers
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    11 September 2024
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    Staff Writer

    Top 10 Benefits of AI Chatbots for Businesses and Customers

    Every business wants to understand its customer’s needs so that they can deliver exactly what the customer....

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    blog on Ethical Considerations in Predictive Analytics: Ensuring Fairness and Accountability
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    19 January 2024
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    Staff Writer

    Ethical Considerations in Predictive Analytics: Ensuring Fairness and Accountability

    Organizations across industries are mining Big Data for information and using it in advanced analytics...

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    blog on What is an AI Chatbot & 6 Types of Chatbots
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    05 August 2024
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    Staff Writer

    What is an AI Chatbot & 6 Types of Chatbots

    Artificial Intelligence chatbots are applications or interfaces that use natural language processing (NLP)...

    Read more

    FAQ

    AI can personalise customer interactions, streamline service processes, and provide predictive insights across industries, from retail to healthcare, ensuring a more satisfying and tailored customer experience.

    Key challenges include data quality, integration complexities, and skill gaps. We address these by providing comprehensive data cleaning, seamless system integration solutions, and training.

    Our AI development company adheres to strict ethical standards by conducting bias audits, ensuring transparency in AI decision-making processes, and engaging with diverse stakeholders to mitigate any ethical risks.

    Yes, our AI development services are designed to be flexible and can be integrated with existing IT systems to enhance functionality without disrupting your current operations.

    We implement advanced security protocols, conduct regular security assessments, and update our systems continuously to protect against evolving cyber threats.

    The ROI varies by application but generally includes increased efficiency, reduced operational costs, and enhanced customer satisfaction. Contact us so we can provide you with a detailed analysis based on your specific use case to forecast potential returns.

    Data privacy is paramount in our services. Our AI development company complies with all relevant data protection regulations, employs data anonymisation techniques, and ensures that data usage is transparent and secure.

    acceleratorApp

    Food delivery Aggregator app dashboard and analytics

    Launch Your Slick Food Ordering & Delivery App in No Time

    Evon Technologies provides an accelerated solution for developing a food delivery aggregator app akin to DoorDash, Uber Eats, and Zomato. With our ready-made code packets and design templates, start generating revenue on your app in under two weeks.

    Why Our Food Delivery App Development Company is the Smartest Choice

    With our pre-built code packets and design templates, your food delivery aggregator app can be live in as little as two weeks.

    Food delivery app interface and an order management system.

    Complete App Suite for a Flawless Food Delivery

    Core Attributes

    • User Registration & Login

      • Real-Time Order Updates: Track the status of your order with map-based delivery tracking.
      • Push Notifications: Receive alerts about order status and promotions.
    • Browse & Discover

      • Restaurant Listings: View nearby restaurants based on location.
      • Search & Filters: Filter results by cuisine, price, and more.
      • Favourites: Save preferred restaurants for easy access.
    • Restaurant Menus & Details

      • Menu: Item descriptions with customisation options, images, and prices.
      • Offers & Ratings: See real-time restaurant ratings and ongoing offers.
    • Order Placement & Tracking

      • Real-Time Order Updates: Track the status of your order with map-based delivery tracking.
      • Push Notifications: Receive alerts about order status and promotions.
    • User Profiles & Order History

      • Manage Profile: Edit your profile and addresses.
      • Order History: Reorder past meals with ease.
    • Gamification

      • Rewards System: Earn points for orders, referrals, and reviews that can be redeemed for discounts.
      • Challenges & Badges: Complete specific tasks to unlock badges and rewards, enhancing user engagement.
    • Payment Options

      • Multiple Payment Methods: Support for credit/debit cards, digital wallets, and cash on delivery.
    • Social Sharing

      • Share Experiences: Option for users to share their orders and experiences on social media platforms.
    • Special Requests

      • Custom Instructions: Allow users to add special requests or instructions for their orders.
    • Help & Support

      • AI Chatbot: Instant assistance for order, payment, or delivery issues.
    food delivery Aggregator app with restaurant options and ratings

    Core Attributes

    • Restaurant Management

      • Update Menus: Manage items, pricing, and availability (breakfast, lunch, dinner).
      • Track Orders: Monitor incoming orders and update their preparation status.
      • Offers & Promotions: Add deals like BOGO or percentage-based discounts.
    • Customer Insights

      • Gather Feedback: Receive ratings and reviews to improve service.
    • Order & Delivery Management

      • Real-Time Order Tracking: Monitor delivery routes and estimated arrival times.
      • Multi-Payment Gateway: Support for both local and international gateways.
    • Inventory Management

      • In-Stock/Out-Of-Stock: Manage item availability.
      • Custom Orders: Handle special requests like extra spice or less oil.
    • Account & Payment Management

      • Monthly Payments: Restaurants receive their earnings at the end of each month.
      • Invoicing: Detailed reports for all completed orders.
    food ordering app with customizing order page and notifications page

    Core Attributes

    • User & Restaurant Management

      • Admin Console: Add restaurants, menus, delivery partners, and customers.
      • User Roles & Permissions: Assign roles such as sales, support, or manager with relevant permissions.
    • Request Management

      • Approve Restaurants: Verify licences and approve new restaurant registrations.
      • Block Users: Restrict any user type (restaurant, delivery partner, or customer) if needed.
    • Offer & Promotion Management

      • Create Offers: Define time-bound or location-specific offers.
      • Promo Codes: Set up promotional campaigns like “holiday sales.”
    • Payment & Invoicing

      • Restaurant Payments: Set commission structures for restaurants (flat or percentage-based fees).
      • Delivery Partner Payments: Generate monthly payment reports based on completed deliveries.
    • Customer Support (CSR)

      • Assign Roles: Designate internal users to CSR roles (Executive, Manager).
      • View Communication History: Access past conversations for ongoing support.
    food delivery app dashboard with graphs, statistics, and performance metrics

    Core Attributes

    • Login & Profile Management

      • Admin-Added Partners: Delivery partners are added via the admin portal.
      • Real-Time GPS Tracking: Continuous tracking of partner locations for accurate order management.
    • Receive & Accept Orders

      • Broadcast Requests: Nearest delivery partners receive order requests. Partners can accept within 30 seconds, or the request moves to the next closest partner.
    • Trip Management

      • History of Trips: Partners can review past trip details, including time, pickup, and drop locations.
    • Notifications & Order Details

      • Push Notifications: Instant alerts for new orders or important updates.
      • Order Status Updates
      • Delivery Progress: Update order status in real-time (Picked Up, On the Way, Delivered).
      • Communication with End User
      • Click-to-Call: Partners can contact the end user directly via the app.
    • Feedback & Rating

      • Rate Users: Partners rate the end user post-delivery, affecting the user’s overall rating.
    • Help & Support

      • Report Issues: Partners can submit complaints (wrong orders, missing items) and attach images if necessary.
      • Contact CSR: Partners can reach out to support for further assistance.
    Food delivery app showing a map with a delivery route and destination for an order

    Core Attributes

    • Real-Time Order Updates: Track the status of your order with map-based delivery tracking.
    • Push Notifications: Receive alerts about order status and promotions.
    • Restaurant Listings: View nearby restaurants based on location.
    • Search & Filters: Filter results by cuisine, price, and more.
    • Favourites: Save preferred restaurants for easy access.
    • Menu: Item descriptions with customisation options, images, and prices.
    • Offers & Ratings: See real-time restaurant ratings and ongoing offers.
    • Real-Time Order Updates: Track the status of your order with map-based delivery tracking.
    • Push Notifications: Receive alerts about order status and promotions.
    • Manage Profile: Edit your profile and addresses.
    • Order History: Reorder past meals with ease.
    • Rewards System: Earn points for orders, referrals, and reviews that can be redeemed for discounts.
    • Challenges & Badges: Complete specific tasks to unlock badges and rewards, enhancing user engagement.
    • Multiple Payment Methods: Support for credit/debit cards, digital wallets, and cash on delivery.
    • Share Experiences: Option for users to share their orders and experiences on social media platforms.
    • Custom Instructions: Allow users to add special requests or instructions for their orders.
    • AI Chatbot: Instant assistance for order, payment, or delivery issues.
    food delivery Aggregator app with restaurant options and ratings

    Core Attributes

    • Update Menus: Manage items, pricing, and availability (breakfast, lunch, dinner).
    • Track Orders: Monitor incoming orders and update their preparation status.
    • Offers & Promotions: Add deals like BOGO or percentage-based discounts.
    • Gather Feedback: Receive ratings and reviews to improve service.
    • Real-Time Order Tracking: Monitor delivery routes and estimated arrival times.
    • Multi-Payment Gateway: Support for both local and international gateways.
    • In-Stock/Out-Of-Stock: Manage item availability.
    • Custom Orders: Handle special requests like extra spice or less oil.
    • Monthly Payments: Restaurants receive their earnings at the end of each month.
    • Invoicing: Detailed reports for all completed orders.
    food ordering app with customizing order page and notifications page

    Core Attributes

    • Admin Console: Add restaurants, menus, delivery partners, and customers.
    • User Roles & Permissions: Assign roles such as sales, support, or manager with relevant permissions.
    • Approve Restaurants: Verify licences and approve new restaurant registrations.
    • Block Users: Restrict any user type (restaurant, delivery partner, or customer) if needed.
    • Create Offers: Define time-bound or location-specific offers.
    • Promo Codes: Set up promotional campaigns like “holiday sales.”
    • Restaurant Payments: Set commission structures for restaurants (flat or percentage-based fees).
    • Delivery Partner Payments: Generate monthly payment reports based on completed deliveries.
    • Assign Roles: Designate internal users to CSR roles (Executive, Manager).
    • View Communication History: Access past conversations for ongoing support.
    food delivery app dashboard with graphs, statistics, and performance metrics

    Core Attributes

    • Admin-Added Partners: Delivery partners are added via the admin portal.
    • Real-Time GPS Tracking: Continuous tracking of partner locations for accurate order management.
    • Broadcast Requests: Nearest delivery partners receive order requests. Partners can accept within 30 seconds, or the request moves to the next closest partner.
    • History of Trips: Partners can review past trip details, including time, pickup, and drop locations.
    • Push Notifications: Instant alerts for new orders or important updates.
    • Order Status Updates
    • Delivery Progress: Update order status in real-time (Picked Up, On the Way, Delivered).
    • Communication with End User
    • Click-to-Call: Partners can contact the end user directly via the app.
    • Rate Users: Partners rate the end user post-delivery, affecting the user’s overall rating.
    • Report Issues: Partners can submit complaints (wrong orders, missing items) and attach images if necessary.
    • Contact CSR: Partners can reach out to support for further assistance.
    Food delivery app showing a map with a delivery route and destination for an order

    Tech Stack

    React Native
    Springboot
    Javascript
    MongoDB
    PostgreSQL
    Firebase
    AWS
    Google Cloud Platform
    Heroku
    Stripe
    PayPal
    UPI
    Credit/Debit Cards
    Google Maps API
    Twilio
    Firebase Analytics
    LLMs
    ML

    FAQ

    Yes, our food delivery app development company supports integration with various payment gateways. You can select the ones that best suit your business and regional preferences.

    Absolutely. We provide full support and maintenance services to ensure your app operates smoothly after launch.

    Yes. We offer a white-labelled solution with extensive customisation options to match your brand’s look and feel.

    Yes, our food delivery app development company develops for both platforms to ensure maximum reach for your customers.

    Our platform is highly scalable, meaning you can introduce new features as your business evolves.

    Ready to Launch Your Food Delivery App?

    Contact us now to accelerate your multi-restaurant food delivery app development and outshine the competition.

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    Simplify Complex Data with EHR Salesforce Accelerators

    Patient Data Integration

    Get a complete patient view with EHR integration to synchronize patient demographics, medical history, and treatment plans.

    Appointment Scheduling

    Integrate appointment data to allow scheduling, updates, and cancellations using systems like Cerner and Epic.

    Our Clients

    Let our experts analyze your company’s tech infrastructure
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    TVS client portfolio
    DRDO client portfolio
    Shofur client portfolio
    Agiliron client portfolio
    Block by Block Capiutal client portfolio
    Cloudsufi client portfolio
    UK government client portfolio
    Fractal client portfolio
    UK government client portfolio
    Mursion client portfolio
    Oncehub client portfolio
    Walkme client portfolio
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